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§ Technical support request

Tell us what broke.

The more detail you give us up front, the fewer rounds of questions it takes to resolve. Everything below goes straight to our technical support team.

01CONTACT INFORMATION
02PRODUCT INFORMATION
New customers, enter 0.
On the label on the underside or rear of the chassis.
03PROBLEM REPORT

Opens your email client with everything filled in — you review and send it yourself.
Prefer to write your own? Email support@ibt.ca directly.